Beyond Numbers: Understanding and Addressing Employee Turnover

In today’s rapidly evolving workforce, job turnover has reached unprecedented levels. According to Statista, almost 4.5 million people resigned from[KJ1]  their jobs on average between November of 2021 and April of 20221. This trend is particularly notable among millennials, with six out of ten individuals within this demographic expressing a readiness to explore alternative employment opportunities[BO2] . Beyond these numerical figures lies a myriad of challenges for employers, underscoring the importance of understanding and addressing employee turnover.

Understanding of Employee Departure

The butterfly effect of employee turnover bears significant economic burdens for employers. Many factors may contribute to employees’ decisions to seek alternative employment; from enticing job offers from competitors, dissatisfaction with the employee health benefits currently offered to them, or conflicts within the workplace. On the other hand, involuntary turnover may arise from performance issues, policy violations, or interpersonal disputes.

Quantifying Turnover Rates

One method that is utilized to assess turnover within organizations is the calculation of the quit rate, a metric defined by the Bureau of Labor Statistics as the percentage of individuals voluntarily resigning from their positions relative to the total workforce2. Certain industries experience especially elevated turnover rates, such as retail, hospitality, and food services, highlighting sector-specific challenges.

The Fiscal Toll of Employee Turnover

The financial implications of excessive employee turnover are both multifaceted and substantial. Expenses associated with recruitment, advertising vacant positions, and conducting interviews constitute a significant portion of the overall cost. The loss of productivity during the transitional period between employee departure and replacement also imposes tangible costs on organizational efficiency. Beyond financial repercussions, turnover can also cause intangible costs such as diminished morale and organizational inefficiencies.

Mitigating Turnover Through Strategic Initiatives

Initiatives like offering competitive compensation packages, promoting professional development opportunities, offering a comprehensive benefits package and fostering a supportive corporate culture are effective in enhancing employee retention rates5. Efforts to mitigate turnover often revolve around cultivating a positive work environment conducive to employee satisfaction and retention.

The Significance of Health Benefits in Retention Strategies

While addressing turnover requires multiple strategies, providing quality health benefits is a vital component in retention efforts. Health benefits are consistently cited as one of the most desired employee rewards often being the final deciding factor in employment selection, showcasing their importance in not only attracting but also retaining talent3. This is especially true for hourly workers who may be receiving multiple job offers with very similar compensation packages in their job search process. According to the 2022 Employee Benefits Survey Report4, employee benefits such as health insurance, dental insurance, and mental health benefits are highly valued by employees.

Availability and Perception of Employer-Sponsored Coverage

While offering health benefits plays a crucial role in attracting and retaining workers, disparities exist in the availability and perception of employer-sponsored coverage across different organizational sizes and sectors. While large companies tend to offer health benefits more consistently, smaller employers may face challenges in providing comprehensive coverage. Additionally, employees’ concerns about the practicality of using their benefits, such as timely appointments, prior authorization requirements, or affordability of cost-sharing solidify the importance of employers’ attentiveness to health benefit offerings.


As organizations navigate the complexities of workforce management, the true cost of employee turnover emerges as a critical component. By implementing strategic initiatives and prioritizing health benefits, employers can mitigate turnover, foster employee satisfaction, and strengthen their competitive edge in the hourly workforce market.

Why Partner with The American Worker?

For over 30 years, The American Worker has been a go-to for providing insurance tailored specifically for hourly employee groups. Based out of Austin, Texas with clients nationwide, we have a proven track record of serving over 250,000 members with the best benefits from top national carriers.

Here’s why you should consider partnering with us: we’re not just about meeting the minimum requirements under the ACA. We’re all about finding the right coverage that works for you, your employees, and your budget. If your current program isn’t cutting it, we’ve got your back.

Healthcare reform has certainly shaken things up, especially for employers with a variable and geographically dispersed workforce. That’s where we shine. Our highly customizable employee benefit plans along with our focus on clear communication and seamless enrollment makes The American Worker a top choice for simplifying your work life. Plus, our billing and payment options add extra convenience for everyone.

Let’s discuss crafting a customized program that meets your company’s needs and keeps your employees happy and healthy. Partner with The American Worker and let’s make benefits better, together.

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